MIRANDA KITTERLIN-LYNCH

Aldag, R. J., & Kuzuhara, L. W. (2012). Organizational Behavior: A Skills Based Approach. M. Kitterlin, & L. Moll (Eds.). Kendall-Hunt Publishing Company: Dubuque, IA.

Cain, L., Orlowski, M. & Kitterlin-Lynch, M. (2021). A holistic investigation of special event volunteer motivation. Event Management, 25, 473-487.

Brownstein, D. & Kitterlin-Lynch, M. (in press). Ready or not: An in-home amenities boom is coming. International Hospitality Review.

Moreo, A., Pan, T., Cain, L., Kitterlin-Lynch, M. & Williams, J. (in press). Women in Foodservice: Persevering in a #MeToo World. Journal of Human Resources in Hospitality and Tourism.

Thomas, L. & Kitterlin-Lynch, M. (2021). Hotels, we still have a problem: Strategies for finding and keeping Black leaders. Hotel News Now. NPR.

Cain, L. & Kitterlin-Lynch, M. (2021). Shielding the messenger: Why it’s more important than ever to protect the frontline staff from harassment. Hotel News Now. NPR.

Beckman, E., Pan, T., Kitterlin-Lynch, M. & Cain, L. (in press). Identifying motivating factors among college students that influence repeat participation among special event volunteers: The moderating role of class standing. International Journal of Event and Festival Management.

Pan, T., Shu, F., Kitterlin-Lynch, M. & Beckman, E. (in press). Perceptions of cruise travel during the COVID-19 pandemic: Market recovery strategies for cruise businesses in North America. Tourism Management.

Smith, R.A., Kitterlin-Lynch, M., Pierre, Y., and Moreo, A. (in press). Exploration of workplace bullying in the foodservice industry. Journal of Human Resources in Hospitality and Tourism, 20(2).

Doughty, L., Moreo, A. & Kitterlin-Lynch, M. (in press). Bullying: A Dish Best Removed from the Menu. International Hospitality Review.

Yoo, M., Kitterlin-Lynch, M. & Kim, B. (in press). Motivating and Retaining Festival Patronage. Event Management.

Traynor, M., Chen, C. & Kitterlin-Lynch, M. (2019). Contracting School Meals in a Rural Florida District. International Hospitality Review, 32(2).

Kitterlin-Lynch, M. & Cain, L. (2019). Female Leaders: Climbing the Ladder in a #MeToo World. Hotel Business Review: Hotelexecutive.com.

Stott, S., Cain, L., & Kittelrin-Lynch, M. (in press). Hurricane Harvey makes waves in for tourism in Texas: A case study. Journal of Hospitality and Tourism Cases, 8(1).

Kitterlin, M. (2018). Millennial Workers: Expectation Versus Reality. Hotel Business Review: Hotelexecutive.com.

Williams, J., Benjamin, S., Brown, E., Kitterlin, M., Schoffstall, D., & Zaman, M.D. (2018). Hospitality faculty mentoring program for assistant professors. Journal of Hospitality & Tourism Education, 31(2), 111-118.

Kitterlin, M. (2018). Millennial Workers: The Best Strategies That We Have Learned. Hotel Business Review: Hotelexecutive.com.

Kaminski, K., Kitterlin-Lynch, M., Cain, L. & Beckman, E. (in press). Drug use and its perceived consequences: A comparison of foodservice and non-foodservice employees. International Journal of Hospitality Management.

Kitterlin-Lynch, M., Thomas, L. Y., & Cain, L. N. (2018). A comparative exploration of foodservice 3 workers’ illicit drug use. Perspectives in Asian Leisure and Tourism, 3(1/3), 1-39.

Cain, L. & Kitterlin, M. (2018). Mind the gap: Promoting gender equality in hospitality. Hotel Business Review: Hotelexecutive.com.

Wang, Y., Kitterlin, M. & Williams, J. (2018). Hospitality Cooperative Education: What are the Benefits for Industry Partners? Journal of Hospitality and Tourism Education, 30(2), 127-133.

Williams, J., Brown, E., Kitterlin, M., Benjamin, S. (2018). Intramural sports’ participation produce self-efficacy in hospitality leaders. Journal of Hospitality and Tourism Management, 34, 41-47.

Cain, L., Kitterlin, M., Cain, C., & Agrusa, J. (2017). Heavy alcohol use, job satisfaction, and job escapism drinking among foodservice employees: A comparative analysis. International Journal of Hospitality & Tourism Administration

Kitterlin, M. & Cain, L. (2017). Foodservice employment and alcohol abuse among hospitality management students. Journal of Foodservice Management & Education, 11(1), 14-22.

Thomas, L. & Kitterlin, M. (in press). An empirical investigation of illicit drug use and its influences on hospitality sales productivity: a phenomenological approach. Journal of Contemporary Management. 21 pages, single spaced.

Cain, L. & Kitterlin, M. (2017). The great balancing act: 5 ways to promote work life balance. Hotel Business Review: Hotelexecutive.com.

Kitterlin, M. (2016). Research! What is it good for? CHRIE Communique, 30(10), 5. NPR

Kaminski, K. & Kitterlin, M. (in press). American tourism travel to Cuba: A case study. Journal of Hospitality and Tourism Cases. 13 pages, single spaced.

Kitterlin, M. (2016). Our duty as reviewers. CHRIE Communique, 30(3), 8. NPR

Remington, J. & Kitterlin, M. (2018). Still pounding on the glass ceiling: a study of female leaders in hospitality, travel, and tourism management. Journal of Human Resources in Hospitality & Tourism, 17(1), 22-37.

Kitterlin, M., Tanke, M., & Stevens, D. (2016). Workplace bullying in the foodservice industry. Journal of Foodservice Business Research, 19(4), 413-423.

Kitterlin, M., Tanke, M. & Stevens, D. (2016) Workplace bullying: lessons from the special events industry. Event Management, 20(3), 409-417.

Zeng, E., Thomas, J., Kitterlin, M., Chang S. & Williams, J. (2016). Bitcoin: Legal issues and usage in the hospitality industry. Journal of Hospitality and Tourism Cases, 4(3), 69-74.

Kitterlin, M., Curtis, C., & Cervera, A. (2015). Workplace substance use and acceptance among nightclub employees: A qualitative investigation. Tourism Analysis, 20(5), 469-474.

Thomas, J., Kitterlin, M., & Lorenzo, D. (2015). Cuba’s future hospitality and tourism business: opportunities and obstacles. Cornell Hospitality Reports, 15(11), 6-16.

Kitterlin, M. (Summer 2015). Debunking Millennial Myths. Leisure & Hospitality International, 12- 13. NPR

Zheng, T., Farrish, J. & Kitterlin, M. (2015). Performance trends of hotels and casino hotels through the recession: an ARIMA with intervention analysis of stock indices. Journal of Hospitality Marketing & Management, 1-20. DOI: 10.1080/19368623.2015.970725

Kitterlin, M., Williams, Z. & Zheng, T. (2015). Winning the job placement competition: industry’s message, and academia’s response. Journal of Hospitality & Tourism Education, 27(3), 129- 134.

Kitterlin, M. (2015). Millennials: Now that we have them, how do we keep them? Hotel Business Review: Hotelexecutive.com. Retrieved from: http://hotelexecutive.com/business_review/4247/millennials-now-that-we-have-them-how-dowe-keep-them NPR

Kitterlin, M., Moll, L. & Moreno, G. (2015). Foodservice employee substance abuse: Is anyone getting the message? International Journal of Contemporary Hospitality Management, 27(5), 810-826.

Kitterlin, M. & Dodge, C. (2014). Social recruitment: #HelpWanted. Hotel Business Review: Hotelexecutive.com. Retrieved from: http://hotelexecutive.com/business_review/3791/socialrecruitment-in-hospitality-helpwanted NPR

Kitterlin, M., Song, M. & Dodge, N. (2014). Millennial job placement in the hospitality industry: What your students don’t know may hurt you. Quarterly Review of Business Disciplines, 1(1), 37-49.

Moll, L., Kitterlin, M., & Williams, J. (2014). Sex always sells? Stripping the façade surrounding vice tourism in a recession. Tourism and Hospitality Research, 13(2), 113-122.

Kitterlin, M. & Yoo, M. (2014). Festival motivation and loyalty factors. Tourism & Management Studies, 10(1), 119-126.

Thomas, L., Kitterlin, M., & Moll, L. (2014). Pre-employment drug-testing for hospitality sales positions: Who’s buying in? Journal of Human Resources in Hospitality & Tourism, 13(3), 297-322.

Kitterlin, M. (2013). Keeping the fire alight: Understanding and preventing burnout. Hotel Business Review: Hotelexecutive.com. Retrieved from: http://hotelexecutive.com/business_review/3665/keeping-the-fire-alight-understanding-andpreventing-burnout NPR

Kitterlin, M. & Moll, L. (2013). Employee attitudes towards pre-employment drug-testing in the fullservice restaurant industry. Journal of Foodservice Business Research, 16(3), 313-326. 5

Yoo, M. & Kitterlin, M. (2013). Maintaining your loyal customers during hard times: An observation from the gaming industry. Hospitality Review, 30(1), 111-129.

Kitterlin, M. (2013). Dealing with the millennial labor pool. Hotel Business Review: Hotelexecutive.com. Retrieved from: http://hotelexecutive.com/business_review/3428/dealing-with-the-millennial-labor-pool NPR

Kitterlin, M. & Moll, L. (2013). Qualitative responses to pre-employment drug testing in the foodservice industry. Hospitality Review, 30(1), 35-52.

Beverly, D., Williams, J., & Kitterlin, M. (2012). Leaders exhibiting high emotional intelligence are more dedicated to their job performance. Open Journal of Leadership, 1(4), 37-41.

Kitterlin, M. (2012). How the economic recession has changed HR management in lodging. Hotel Business Review: Hotelexecutive.com. Retrieved from: http://hotelexecutive.com/business_review/3004/how-the-economic-recession-has-changed-hrmanagement-in-lodging NPR

Kitterlin, M., Tanner, J., & Agrusa, J. (2012). Alcohol use among university foodservice management students. Journal of Foodservice Management & Education, 6(2), 16-20.

Stevens, D., Kitterlin, M., & Tanner, J. (2012). Assessing the impact of learning styles for hospitality management undergraduates. The Consortium Journal of Hospitality and Tourism, 17(1), 1-23.

Kitterlin, M. & Moreo, P. (2012). Pre-employment drug-testing in the full-service restaurant industry and its relationship to employee work performance factors. Journal of Human Resources in Hospitality and Tourism, 11(1), 36-51.

Cormany, D. & Kitterlin, M. (August 1, 2011). Food service, meet your new patron, the medical traveler. Medical Tourism Magazine. Retrieved from: http://www.medicaltourismmag.com/food-service-meet-your-new-patron-the-medical-traveler/ NPR

Kitterlin, M. (2011). Conference report: The International CHRIE 2011 conference “Elevating Educators and Industry to New Heights in Hospitality and Tourism” July 26-30, 2011, Denver, Colorado. The Journal of Teaching in Travel and Tourism, 11(4), 392-394. NPR

Hertzman, J., Kitterlin, M., Farrish, J. & Stefanelli, J. (2011). The effect of food-safety education on the food safety knowledge, attitudes, and practices of university students. Journal of Hospitality & Tourism Education, 23(1), 18-27.

Kitterlin, M. (2010). The 15th annual graduate student research conference in hospitality and tourism, January 7-9, 2010, Washington, DC. The Journal of Teaching for Travel and Tourism, 10(3), 284-286. NPR

Kitterlin, M. & Erdem, M. (2009). A qualitative assessment of employee attitudes towards preemployment drug-testing in the full-service restaurant industry. The Consortium Journal of 6 Hospitality and Tourism, 14(1), 5-21.

Cho, S., Erdem, M., Hertzman, J. & Kitterlin, M. (2009). Identifying training needs of foodservice employees: A qualitative approach. Journal of Business and Behavioral Sciences, 21(1), 80-90.

Agrusa, J., Maples, G., Kitterlin, M. & Tanner, J. (2008). Sensation seeking, culture, and the valuation of experiential services. Event Management, an International Journal, 11(3), 121-128.