Meredith Carroll of FIT is studying feature AI-enhanced systems to examine how workers trust in them. The study will examine employees who use AI as a teammate rather than just a tool and has a goal of teaching workers how to better interact with the AI.

“I think we’re going to see more and more autonomy. The AI we use in our everyday lives may not seem like a teammate, but it is all around us and we are collaborating with it,” Carroll said. The study will also look at situations where trust is violated between humans and AI agents and what causes that to happen.